Bad Service

Treating Clients fairly is not something that this company knows. Submitted a claim on the 6th of July and till today it has not been paid. Its been story after story from them, you call them they dont answer their phones. Right now i have been on the phone since 3pm, 50min later i have not spoken to anyone. How do you treat people like this? Premiums you take on time but payouts you give excuse after excuse of not paying. Anyone thinking of taking a policy i suggest you look for other companies because this one you will regret just like i am regretting taking a policy with this company. I literally had to drive over 50KM just to talk to them because they dont answer their phones. I was told claim will be paid on monday, on that day they called to tell me of some system problem and that they will pay wednsdy 2pm..its 4pm now and im still chasing after them.