MM
Moipone M
1 reviews | Active since Jan 2015
10 May 2023, 19:47
*********** and rude consultants
I took out a policy in May 2022, the started by debiting an amount we did not agree upon. I called them to ask why are they debiting a lesser amount to what was agreed on they did bot have an answer but fixed it fine. Now their debit order mandate was cancelled because i get paid on the 25th and it was on a Saturday i dont know what happened there but they couldn't debit, i called them to arrange a payment, later same day they called me wanting to arrange a policy because the one i had with them lapsed i asked when i made a cash payment the consultants always dont have correct answers i bet they do not go for induction even, Two Mountain is one annoying and *********** Company, i regret joining them.
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Replies (1)Two Mountains's replyOfficial
12 May 2023, 10:56 Good morning Moipone Mashaba
Thank you for reaching out to us. We apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards,
Complaints Team
Thank you for reaching out to us. We apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards,
Complaints Team
Two Mountains's reply12 May 2023, 10:56
Official
Good morning Moipone Mashaba
Thank you for reaching out to us. We apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards,
Complaints Team
Thank you for reaching out to us. We apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards,
Complaints Team
