MM
Matsie M

1 reviews | Active since Jun 2023

13 Jun 2023, 21:22

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I've been with Two Mountains For Over A Year Now,Was Paying A 230 Premium Without Fail For Myself,And My Parents Were Coverd For Free........Yesterday Got A Message That My Policy Has Lapsed,I Called Them,They Said They Did Re-Pricing From November, My Parents Are Supposed To Pay 500 each,which amounts to 1 Thousand Per Month,Nobody communicated that with me whatsoever ,No Email,No call,No Nothing.....How Can A Policy Lapse Because A Person Coverd Is For Free.....****mers Those 1ns,I Want My Money.....

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Replies (1)
Two Mountains
Two Mountains's reply14 Jun 2023, 10:06
Official
 Good day Matsie Mashiane,

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.

The matter is receiving attention. You will hear from us within 7 to 10 working days.

Regards,
Complaints Team 

Best regards,