Food poisoning claim IGNORED

My sister and I went to the branch in centurion Jean avenue . It was our first time . Worst mistake ever . The food was partially burnt, it was served cold and to make matters worse we Had food poisoning hours later after having our meals. upon contacting the branch to let them know of this both the owner and the waiters were sceptical because apparently we were the only customers who complained and who fell sick. The manager went on to say that it was nonsense that we want to get a refund for our meal, her Analogy was, “would you go back to woollies if the food made you sick?” My answer was yes and it actually has Happened before but I continue to shop at woollies because of how they handled the situation. The owner then separated herself from her the brand ,saying that it was not her who buys the meat and it is head office so I shouldn’t Be talking to her and I should be talking to head office. Mind you, head offices email and number are out of service. After showing her evidence that I had been to the doctor , She said that I would have to go back to the doctor and they should test my blood , faeces and vomit and write a report specifying that it was indeed the meat we had at the restaurant that made us sick. I asked if she was aware dad going back into more medical bills for me but she didn’t care, to make matters worse she didn’t even tell me what the outcome would be if I went back to the doctor cause she said a refund is impossible