JM
Johan M

1 reviews | Active since Feb 2015

26 Feb 2015, 22:04

Do not accept AMEX

Spent a lot of money party of 9 . Bill had a 10% service charge included. I added a 14% tip on top of the 10% because we enjoyed the food and the service. Only to find out they do not accept American Express. It was not printed on their menu or on the bill itself. For an establishment like that to be stingy and not process Amex payments because of the extra 2% charge is bad business. Manager did not even try to explain why, just said they do not accept and then had trouble processing a visa charge.

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Replies (1)
Turn 'n Tender
Turn 'n Tender's reply02 Mar 2015, 07:49
Official
Hello JohanMyburgh,

Thank you for your feedback.

A head office representative will be in contact with your shortly.

Kind Regards,

Turn 'n Tender Management

Best regards,