GM
Given M

1 reviews | Active since Feb 2018

19 Mar 2019, 08:37

************** from TnT Parktown North Manager

Good Day Turn ‘n Tender. Sunday afternoon my Friend’s & I headed to the T’nT in ParkTown North. This is a popular lunch time spot for our congregation but the treatment we received that Sunday was appalling. As frequent T’nT customers we have never encountered such.

The food was great, waiter also great but the manager on duty that hour was blatantly ******. Our waitress said his name was Guy. He attended and checked on all the tables with white customers even served some, when it came to us he didn’t even greet or pay attention.

We thought that we maybe overreacting but as more customers came it was obvious to see that the white ones were greeted, given attention and the blacks were ignored.

We were honestly hurt & disgusted by the behavior displayed. We didn’t even end up getting dessert cause we were flabbergasted.

We are young South Africans and thinking of our children one day being still treated as such is not fair.

Please do something about it. I belong to a multicultural church and will forward our experiences to them cause it’s not right to still be treated as such in South Africa.

Date: 17 March 2019 Time: 14:30-17:10 Venue: Parktown North

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Replies (1)
GM
Given M's update19 Mar 2019, 13:54
Reviewer Update
I just received a call from the T’nT head office. They apologised for the experience and promised that it wouldn’t happen again as their organization doesn’t support ****** or discriminate. They explained that Sunday afternoon was really a stressful time and period for the entire staff as there was loadshedding in the area. So it wasn’t Guy’s intention to come off like that. He was just stressed out. So I’ll let the rest of my friends know and we will give Parktown North T ‘n T another chance. Thanks again for the prompt response. Really appreciate it!