Worst customer service

The customer service and aftersales is shocking!

After months of trying to get my Dyson airwrap repaired , the collection was finally arranged by Lebo . The airwrap is still within the warranty period . I mentioned numerous times time that the device has both physical flaws(paint peeling) as well as electrical faults. Two weeks after collection my Dyson was returned to me in the same condition it was given in, one would expect the paint on such an expensive device that's used once a week to last longer than 18months, but that's clearly not the case, the coating is peeling excessively and it was returned to me in that condition

I received an email from Faezaa, Gareth, Fatima and Razia to which I rep**** and not even a single reply since then. It's so frustrating and appalling to deal with service like this. It's a great product with pathetic aftersales. With the level of service received I would sadly not want to invest in a Dyson product in future.