Terrible service

I am having a very disappointing experience with Tudortech. I dropped off my hair straightener on 14 January, and since then, getting any information has been almost impossible. We have called and emailed numerous times, but responses are slow, and no one seems to know what is going on.

To this day, I still have no idea when I will receive my hair straightener, and I cannot get anyone there to provide answers or respond to my emails. The last time I spoke to someone, they simply said they had no idea how long it would take for my unit to be sorted.

It is absolutely ridiculous that a company supporting Dyson has zero concept of customer service. The whole experience should make you think twice about getting any Dyson products in South Africa.