JN
Johanita N
1 reviews | Active since Feb 2015
22 Nov 2024, 10:48
Terrible customer service
Terrible customer response service. They collected my Dyson in August. Sent me a quote on 4 September 2024. I accepted this quote and have not heard a peep since even though I follow up and ask for feedback. They give me no response just an automated email back. Seriously bad feels like they just pretty much stole my Dyson since they are ghosting me.
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Tudortech's replyOfficial
25 Nov 2024, 08:46Good morning, apologies for the delays, with regards to your query please be advised that there is a global shortage of the main bodies, which is the part that we need in order to repair your device, Faeeza will be in contact with once the parts is here.
Tudortech's reply25 Nov 2024, 08:46
Official
Good morning, apologies for the delays, with regards to your query please be advised that there is a global shortage of the main bodies, which is the part that we need in order to repair your device, Faeeza will be in contact with once the parts is here.