Stay Away from Dyson

I bought a Dyson Airwrap Absolute HS01 at the end of 2022 (Xmas) and from the very beginning the attachments didn't lock into the base. I took to Tudortech on 22 April (Job # 29341) and they came back to say the lock was damaged and they are returning to me as is. I spent an absolute fortune on this dryer and expected super quality from a design/manufacture and service point-of-view. I bought the hair-dryer expected the guarantee to be delivered on. They basically said that they don't bring in the part so its being returned unrepaired. Do they honestly expect me to throw the thing away and waste that kind of money. I've sent numerous emails to them have had no progress on the matter. unacceptable from a brand that prides itself on quality.