********** service at Tudortech.

The service at Tudortech is absolutely **********. I first contacted them towards the end of Feb for my Dyson Airwrap that was bought in October 2023 that is faulty. No one ever updates me, if I need an answer . I have called and emailed numerous times and still nothing. I spoke to a manager who was supposed to call me back and never did. The main person I have been dealing with is Farieda who in my opinion couldn’t be bothered to assist as she never answers or responds and she is responsible for organizing my replacement. A Dyson Airwrap is not cheap and this service is unacceptable. Will I ever receive my replacement??? Who knows. I will never purchase a Dyson product in South Africa ever again as it has caused more of a headache than anything. So disappointing to have to deal with a company that just doesn’t care about their customers or the money they have spent.