Pathetic Dissapointing service

I am not suprised by the number of complaints I have seen already on this platform about Tudortech.

The worst part for me is the companies one sentence reply to just comment the customer was contacted. Have you rectified your customer service since last year. I think not....actually I know not since I have had the worst experience with them. Dyson v15 vacumn is incredibly expensive to only have used the vacumn for 2 years for the battery to give up. Called tudortech and emailed them no reply with regards to my warranty.

It's difficult to get hold of anyone telephonically and when you do you not guaranteed any further assistance. You will need to keep following up and excuses like my system was being upgrades for a week so I wasn't looking at email. Dyson as a brand is known for one of its best electronics but to have Tudortech handle the spares is absolutely pathetic. I recommend to anyone who wants to purchase Dyson to be aware of Tudortechs pathetic service. I will never purchase a Dyson in South Africa again because of Tudortech. Beauty was the lady that had her computer upgraded for a week. Razia the manager failed to respond to an email complaints.

Major stores have confirmed that we are not the only customers that complained about Tudortech.

Tudortech you should be ashamed of your service. Your ethics and values of your company needs to be reevaluated considering the number of complaints on this platform and word of mouth in store by major stores who stock Dyson.