SP
Samantha P
1 reviews | Active since Nov 2012
16 Jan 2026, 08:33
Dyson USA needs a better agent in South Africa
I have been struggling to get hold of the Dyson agent in South Africa. I placed an order and these are not cheap devices and I have had no feedback. Nothing. No order number. I tried to contact them and the number is either always engaged or nobody is there to answer. This is ********** customer service. Dyson USA need to find another agent in SA. I once called them and managed to speak to someone to ask about an additional battery for my vacuum cleaner. I was told to contact them back in February. I don't understand, why not take my number. Now they've taken my money and ghosted me. Its like these people never work.
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Tudortech's replyOfficial
15 Apr 2026, 12:49Good day Samantha
We’re really sorry to hear about your experience and understand how frustrating this must be—especially after placing an order and not receiving any communication. This is certainly not the level of service we aim to provide.
We’d like to help resolve this as quickly as possible. Could you please send us your full name, contact details, and any proof of payment via *** so we can urgently follow up on your order? Thank you for bringing this to our attention—we appreciate your patience and the opportunity to make this right.
We’re really sorry to hear about your experience and understand how frustrating this must be—especially after placing an order and not receiving any communication. This is certainly not the level of service we aim to provide.
We’d like to help resolve this as quickly as possible. Could you please send us your full name, contact details, and any proof of payment via *** so we can urgently follow up on your order? Thank you for bringing this to our attention—we appreciate your patience and the opportunity to make this right.
Tudortech's reply15 Apr 2026, 12:49
Official
Good day Samantha
We’re really sorry to hear about your experience and understand how frustrating this must be—especially after placing an order and not receiving any communication. This is certainly not the level of service we aim to provide.
We’d like to help resolve this as quickly as possible. Could you please send us your full name, contact details, and any proof of payment via *** so we can urgently follow up on your order? Thank you for bringing this to our attention—we appreciate your patience and the opportunity to make this right.
We’re really sorry to hear about your experience and understand how frustrating this must be—especially after placing an order and not receiving any communication. This is certainly not the level of service we aim to provide.
We’d like to help resolve this as quickly as possible. Could you please send us your full name, contact details, and any proof of payment via *** so we can urgently follow up on your order? Thank you for bringing this to our attention—we appreciate your patience and the opportunity to make this right.