Dyson support in SA? Don't even bother - they couldn't care less

Contacted them to order a replacement part for my Cordless v11 Absolute - told to email them which I did, 2 weeks later still not a single reply - initiated comms 03/08/2024 - nothing. Called 19/08/2024, told that the support email doesn't respond to parts requests (really? how would I know that? its says SUPPORT) email the Tudor supp**** email address the same day - 02/09/2024 emailed them again because guess what, still no reply - looked back in me email history, requested a quote in 2022 for a battery replacement for a Dyson Cordless V8, got a reply that they can order it for me - I'm still waiting for the quote 2years later - Dyson Products are great - but the support, backup service and attitude of the local agent (Tudortech) pity I can't rate 0 stars - Unfortunately I would not recommend buying any Dyson product in SA unless you're prepared to source you own filters for air purifiers, vacuum cleaners and or attachments or batteries and so forth from overseas on your own - Pathetic Service.