Constant begging needed
<p>Unfortunately this company puts little effort into replying to emails and getting packages back to the right adresses supp**** to them. As they are the only Sigma suppliers in South Africa they will charge you heavily or as much as they like for repairs on broken equipment you could easily fix yourself! </p> <p> </p> <p>I had to email Carrie-ann several times before she rep**** to a simple quotation request. When she eventually did reply she indicated that I had to send my broken Sigma flash to them for a assessment and only then they can formulate a quotation. I already knew what needed replacement and I could replace it myself within a matter of minutes. They refused to sell the replacement part to me and something which should have cost me around R150 (cost price of the part) cost me nearly a R1000 including courier costs and labour. It also took them more than a month to fix my broken product and courier it back to me. They couriered it back to the wrong adress. </p> <p>I dont think I need to say anymore, horrible customer service!</p> <p> </p> <p> </p> <p> </p>