CD
Charles D
1 reviews | Active since Apr 2019
22 Feb 2026, 08:43
Bad Service from Tudortech/Dyson
I have had the most shocking service from Tudortech . My Dyson Vacuum has been with them for 3 months under a warranty claim and they say they are still awaiting parts . They do not ever return calls or e mails and it is very difficult to get hold of them on the phone . Its a pity about the atrocious backup service as most of the Dyson products are decent. This is the last Dyson product I will purchase It is the last Dyson product
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Tudortech's replyOfficial
15 Apr 2026, 13:19Good day Charles
We’re truly sorry to hear about your experience and the extended delay with your warranty repair. We completely understand how frustrating it must be to be without your vacuum for this long, especially with limited communication—this is not the level of service we aim to provide.
We take this feedback very seriously and would like to step in and assist. Please send us your contact details and any reference information via *** so we can urgently follow up on your case and provide you with a clear update.
Thank you for bringing this to our attention—we appreciate the opportunity to make this right
We’re truly sorry to hear about your experience and the extended delay with your warranty repair. We completely understand how frustrating it must be to be without your vacuum for this long, especially with limited communication—this is not the level of service we aim to provide.
We take this feedback very seriously and would like to step in and assist. Please send us your contact details and any reference information via *** so we can urgently follow up on your case and provide you with a clear update.
Thank you for bringing this to our attention—we appreciate the opportunity to make this right
Best regards,
Tudortech's reply15 Apr 2026, 13:19
Official
Good day Charles
We’re truly sorry to hear about your experience and the extended delay with your warranty repair. We completely understand how frustrating it must be to be without your vacuum for this long, especially with limited communication—this is not the level of service we aim to provide.
We take this feedback very seriously and would like to step in and assist. Please send us your contact details and any reference information via *** so we can urgently follow up on your case and provide you with a clear update.
Thank you for bringing this to our attention—we appreciate the opportunity to make this right
We’re truly sorry to hear about your experience and the extended delay with your warranty repair. We completely understand how frustrating it must be to be without your vacuum for this long, especially with limited communication—this is not the level of service we aim to provide.
We take this feedback very seriously and would like to step in and assist. Please send us your contact details and any reference information via *** so we can urgently follow up on your case and provide you with a clear update.
Thank you for bringing this to our attention—we appreciate the opportunity to make this right
Best regards,