TUT Graduation office Dysfunctional

Dear TUT Graduates

Graduates who wish to collect their certificates are required to request them in advance. Certificates will be available within fourteen (14) calendar days after the request is made, and graduates will be notified by email once certificates are ready for collection.

Only graduates who are NSFAS coded and/or have settled all outstanding fees will be eligible to request and collect their certificates. Original proof of identification is required when collecting the certificates.

For requests or enquiries, please contact: 012 382 *** or by email to ***.

Talk about incompetency at its best from the whole graduation office department. Paid off my outstanding fees on the 1st of June and received the above automated email. I have never received any feedback from them the worst thing is that you call the above numbers no one picks up. I can’t even print out my academic record since am still blocked. Write several email and no one bothers to answer I just wonder what the whole graduation office team wakes up to do if you can’t answer phone calls and respond to email.