YK
Yolanda K
1 reviews | Active since Dec 2009
18 May 2020, 17:40
Zero communication to the client
my online order was placed on the 09/04/2020 and the current status is Order Processing.
No communication around the delay, no apology... no nothing. Today I receive 9 sms notifications that my order is being processed. guess what, it has been in that status since payment was received the day after the order was placed.
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
10 Jul 2020, 09:31We acknowledge receipt of your review and appreciate you getting in touch with us. We investigated your concerns raised and can confirm that this matter has been resolved. Kind regards, Truworths Online Team
Best regards,
Truworths's reply10 Jul 2020, 09:31
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. We investigated your concerns raised and can confirm that this matter has been resolved. Kind regards, Truworths Online Team
Best regards,