you suck

I've opened an online account @ Truworths...they sms'd me to say it's been approved I have to take my Id to the nearest Store & collect my card. I took it to N1 City. I gave the lady my Id & she asked me to remove my mask, as if she was looking for something from the start NOT to help me. she then ask what sellotape is on the id, so I said my id book is old & the selloptape is there to just keep it together, but needless to say the photo & id number is as clear as day light... so she refused to help me & said I have to go for a new Id in order for them to help me...not sure if this is a ****** thing from Truworths or what! I will not recommend anyone to open an account, rather go to Woolwrths or Foschini, as just before I went to Truworths I've opned a Woolworths account with absolute no problems. The so called Manager @ N1 City's name is Chané! Truworths you are sooo unprofessional! I felt so embaressed, as Chané let me feel as if I was @ the police station questioned my id, as if I've tampered with it, seriously! you suck!!!!!