PM
Phume M
1 reviews | Active since May 2016
12 May 2016, 11:13
YDE ACCOUNT TROUBLE
<p> So I had a YDE account in my student days (4 years ago). I missed a few payments and account was handed over to MBD attorneys. When they called me I immediately made payment arrangements (over 2 years ago) and my bank account has been debited ever since. It was a debt of R2000, so it should well be cleared by now. Tomorrow MBD will debit again for an account I have no idea what the balance is. No one is able to furnish me with a statement for this account.</p> <p>This is really frustrating, I want to settle this and move on with my life. It's really pointless talking to MBD (check out their reviews on this website alone) TRUWORTHS PLEASE HELP ME! </p>
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
17 May 2016, 14:40Thank you for your post and allowing us the opportunity to respond.
As the account referred to in post is for YDE we escalated your query to the relevant department to assist you in this regard.
We believe that your account was indeed handed over to Munnik Basson Da Gama (MBD) and therefore no longer reflects on their records. We were informed by MBD that the account has a balance and that an updated statement was sent to you reflecting this.
Please feel free to contact MBD on ***/4 for further assistance relating to your account or should have any enquiries for YDE please contact them on *** or via email on ***.
Yours in service,
Truworths Online Team
Truworths's reply17 May 2016, 14:40
Official
Thank you for your post and allowing us the opportunity to respond.
As the account referred to in post is for YDE we escalated your query to the relevant department to assist you in this regard.
We believe that your account was indeed handed over to Munnik Basson Da Gama (MBD) and therefore no longer reflects on their records. We were informed by MBD that the account has a balance and that an updated statement was sent to you reflecting this.
Please feel free to contact MBD on ***/4 for further assistance relating to your account or should have any enquiries for YDE please contact them on *** or via email on ***.
Yours in service,
Truworths Online Team