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Rudi C
1 reviews | Active since Oct 2024
22 Dec 2025, 09:13
Xmas Dissapointment for my kids. Thank you.
Placed an online order on the 9th. As of the 11th, I've been receiving messages stating that its out for delivery, but I still have nothing. A Christmas spoilt. No communication, no delivery, absolutely nothing.
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Replies (5)0
Replies (5)RC
Rudi C's updateReviewer Update
22 Dec 2025, 15:32WhatsApp customer service is a joke. They are now lying and saying that my address is incomplete, forgetting that they delivered an order placed before this one, to the same and only address. They claim that the driver couldn't find my adress after confirming that delivery would be on the 11th of December, now they're making it my fault.
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Rudi C's update22 Dec 2025, 15:32
Reviewer Update
WhatsApp customer service is a joke. They are now lying and saying that my address is incomplete, forgetting that they delivered an order placed before this one, to the same and only address. They claim that the driver couldn't find my adress after confirming that delivery would be on the 11th of December, now they're making it my fault.
RC
Rudi C's updateReviewer Update
22 Dec 2025, 15:35Hi Rudi, your Truworths order o*** is out for delivery and should be delivered at the supp**** address between 8am and 5pm on 12/11. Track all items in your order on WhatsApp https://wa.me/***?. Call *** for info.
RC
Rudi C's update22 Dec 2025, 15:35
Reviewer Update
Hi Rudi, your Truworths order o*** is out for delivery and should be delivered at the supp**** address between 8am and 5pm on 12/11. Track all items in your order on WhatsApp https://wa.me/***?. Call *** for info.
RC
Rudi C's updateReviewer Update
22 Dec 2025, 15:35Hi Rudi, your Truworths order o*** is out for delivery and should be delivered at the supp**** address between 8am and 5pm on 12/11. Track all items in your order on WhatsApp https://wa.me/***?. Call *** for info.
RC
Rudi C's update22 Dec 2025, 15:35
Reviewer Update
Hi Rudi, your Truworths order o*** is out for delivery and should be delivered at the supp**** address between 8am and 5pm on 12/11. Track all items in your order on WhatsApp https://wa.me/***?. Call *** for info.
RC
Rudi C's updateReviewer Update
22 Dec 2025, 15:38We have escalated your query to ensure delivery is achieved as soon as possible.
You will be notified when your parcel is on route for delivery.
We apologise for the delay and any inconvenience caused.
You will be notified when your parcel is on route for delivery.
We apologise for the delay and any inconvenience caused.
RC
Rudi C's update22 Dec 2025, 15:38
Reviewer Update
We have escalated your query to ensure delivery is achieved as soon as possible.
You will be notified when your parcel is on route for delivery.
We apologise for the delay and any inconvenience caused.
You will be notified when your parcel is on route for delivery.
We apologise for the delay and any inconvenience caused.
RC
Rudi C's updateReviewer Update
26 Dec 2025, 11:16Still nothing
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Rudi C's update26 Dec 2025, 11:16
Reviewer Update
Still nothing