Wrongfully Harrasment
Please pay instalment of R1020.00 on ur TRUWORTHS acc. Call MBD on (011) ********** for queries. Ref: ********** ********** , this is not me, one of your clients wrongfully gave up my number, I have complained on numerous occasions to your call centres, yet, you keep on Harassing me, what about the POPI act? Everytime I call they'll just promise to rectify the details, I don't even have a account with truworths, for this kind of reasons! This has been continuing now for almost year.
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Truworths's replyOfficial
23 Jan 2018, 16:36Thank you for raising your concern with us.
We apologise for the erroneous communication you received, which was intended for one of our account holders.
We confirm that the matter was escalated to MBD, to attend to as a matter of urgency. We can verify that your details have been removed from their database and kindly request that you allow 24 hours for this to come into effect. However, should you receive any further communication in this regard, we kindly request that it be disregarded.
We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for your experience.
Sincerely yours,
Truworths Online Team
Best regards,
Truworths's reply23 Jan 2018, 16:36
Official
Thank you for raising your concern with us.
We apologise for the erroneous communication you received, which was intended for one of our account holders.
We confirm that the matter was escalated to MBD, to attend to as a matter of urgency. We can verify that your details have been removed from their database and kindly request that you allow 24 hours for this to come into effect. However, should you receive any further communication in this regard, we kindly request that it be disregarded.
We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for your experience.
Sincerely yours,
Truworths Online Team
Best regards,
's updateReviewer Update
16 Feb 2018, 11:57What a bunch of Liers you are Truworths, You promised me that you will stop with this harrasment, yet today, I recieved once again a message from your Systemfor Mr Nchupetsang! This is not ME! You Apologize, yet it is in Sincere! Is there anybody out there that can give me advice about what my next step should be to sue this company for violating my privacy! PLEASE!
's update16 Feb 2018, 11:57
Reviewer Update
What a bunch of Liers you are Truworths, You promised me that you will stop with this harrasment, yet today, I recieved once again a message from your Systemfor Mr Nchupetsang! This is not ME! You Apologize, yet it is in Sincere! Is there anybody out there that can give me advice about what my next step should be to sue this company for violating my privacy! PLEASE!