TS
Tracey S
1 reviews | Active since Mar 2009
14 Dec 2015, 14:40
WRONG PHONE NUMBER FOR MR DANIELS
Good Day, i kept getting sms's from Truworths addressed to a Mr Daniels. I have rep**** to advise that i am not Mr Daniels and even phoned in and made sure they took my number off their system as i am definitely not Mr Daniels. The spam sms's stopped for a while but have started up again. Once again i phoned in and was told that they do not know why the phone number changed and they will delete my number - I AM HOWEVER STILL RECEIVING SMS'S FOR ME DANIELS!!!
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
17 Dec 2015, 17:34Hello smitshon,
Thank you for bringing your concerns to our attention, and allowing us the opportunity to respond.
Further to our email sent to you regarding the account that your contact number was linked to we confirm that your details were removed from the account. You will therefore no longer receive any communication from us regarding this.
We wish to apologize once again for any frustration or upset caused as a result of this matter.
Kind regards,
Lynn
Thank you for bringing your concerns to our attention, and allowing us the opportunity to respond.
Further to our email sent to you regarding the account that your contact number was linked to we confirm that your details were removed from the account. You will therefore no longer receive any communication from us regarding this.
We wish to apologize once again for any frustration or upset caused as a result of this matter.
Kind regards,
Lynn
Truworths's reply17 Dec 2015, 17:34
Official
Hello smitshon,
Thank you for bringing your concerns to our attention, and allowing us the opportunity to respond.
Further to our email sent to you regarding the account that your contact number was linked to we confirm that your details were removed from the account. You will therefore no longer receive any communication from us regarding this.
We wish to apologize once again for any frustration or upset caused as a result of this matter.
Kind regards,
Lynn
Thank you for bringing your concerns to our attention, and allowing us the opportunity to respond.
Further to our email sent to you regarding the account that your contact number was linked to we confirm that your details were removed from the account. You will therefore no longer receive any communication from us regarding this.
We wish to apologize once again for any frustration or upset caused as a result of this matter.
Kind regards,
Lynn