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Edna K

1 reviews | Active since Sept 2017

03 Nov 2020, 13:32

Wrong order delivered

I bought clothes for my child online, however when the parcels were delivered it was not the things I ordered (it was for someone else), when I called the helpline I was told I have to return the parcel to the store, my problem is that the reason I buy online is that I do not have time to go to the store nor do I work closer to any store. I need my order asap....

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Edna K's update09 Dec 2020, 14:12
Reviewer Update
Good day
It has been a month since I returned the order back to the store on the same day(I did not have a choice) , I still have not received my items, this is not fair because I am the one who has to call and follow up while it was not my mistake, I want people at Menlyn to get back to me regarding my order since I was told they are the one who made the mistake.On top of that I'm expected to pay my full monthly installments, I'm so tired of being told different stories