WRONG INFORMATION SENT TO THE BEREUS AND NEGTIVELY AFFECTING MY SCORE, PLEASE FIX ASAP

WRONG INFORMATION SENT TO THE BEREUS AND NEGTIVELY AFFECTING MY SCORE, PLEASE FIX ASAP

96 hours after getting hold of customer service via email, my query has not yet been resolved so i decided to finally give them a call and i spoke to an arrogant customer service person by the name of Mrtha who even refused to give me her surname saying its against policy

The information you submitted to the breus is wrong and it is negatively affecting my life, please fix your erros ASAP

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My account is up to date and you have added more than 700 on it, please fix this issue now