kM
katlego M
1 reviews | Active since Oct 2015
29 Mar 2016, 12:00
wrong billing
I have a 6 months interest account with truworths with 3000 credit limit. my last purchase was in December and I made 4 payments since then. each payment I pay over 600 and after my last payment now in march I still owe truwoths 2300. I don't know how is that possible.
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Truworths's replyOfficial
01 Apr 2016, 13:18Hello katlegopheladi,
Thank you for your post.
We have reviewed our records and can verify that the payments made towards your account were successfully allocated. We can further confirm that the current balance owing on your Truworths account is correct in line with the purchases made on your account as reflected on your statements issued each month.
We have attempted to contact you in this regard but were regretfully unsuccessful in our attempts.
We trust that we have adequately responded to your query. Should you have any further enquiries please feel free to contact us on *** or via email on *** .
Kind regards,
Lynn
Thank you for your post.
We have reviewed our records and can verify that the payments made towards your account were successfully allocated. We can further confirm that the current balance owing on your Truworths account is correct in line with the purchases made on your account as reflected on your statements issued each month.
We have attempted to contact you in this regard but were regretfully unsuccessful in our attempts.
We trust that we have adequately responded to your query. Should you have any further enquiries please feel free to contact us on *** or via email on *** .
Kind regards,
Lynn
Best regards,
Truworths's reply01 Apr 2016, 13:18
Official
Hello katlegopheladi,
Thank you for your post.
We have reviewed our records and can verify that the payments made towards your account were successfully allocated. We can further confirm that the current balance owing on your Truworths account is correct in line with the purchases made on your account as reflected on your statements issued each month.
We have attempted to contact you in this regard but were regretfully unsuccessful in our attempts.
We trust that we have adequately responded to your query. Should you have any further enquiries please feel free to contact us on *** or via email on *** .
Kind regards,
Lynn
Thank you for your post.
We have reviewed our records and can verify that the payments made towards your account were successfully allocated. We can further confirm that the current balance owing on your Truworths account is correct in line with the purchases made on your account as reflected on your statements issued each month.
We have attempted to contact you in this regard but were regretfully unsuccessful in our attempts.
We trust that we have adequately responded to your query. Should you have any further enquiries please feel free to contact us on *** or via email on *** .
Kind regards,
Lynn
Best regards,