Worst Service ever.

I am extremely dissatisfied with your online shopping service. This is now the second, if not the third, time that I have purchased clothing from you online, only to discover after collecting my order that the anti-theft security tag has still been left attached to the garment. Why are these security tags not removed when the order is being prepared for collection? Customers should not have to return to the store because of an oversight that could easily have been avoided during the order-processing stage. I have already had to drive to the store once to collect my order, and now I am expected to incur additional fuel costs and spend more of my time returning to the store to have the tag removed. This is extremely inconvenient and unacceptable. I therefore expect this matter to be addressed urgently, and I am requesting compensation for the unnecessary fuel costs and inconvenience caused by this repeated error.