WORST CUSTOMER EXPERIENCE!!!! DO NOT BUY FROM TRUWORTHS

I ordered a couple of men's colognes from Truworths and two days later I received an sms stating that my order was cancelled - NO REASON GIVEN. I then phoned the call center and the lady told me that the goods were priced incorrectly. I made the purchase, and my account was debited already. In the eyes of the consumer the transaction was concluded and the worst is that I receive this SMS with no apology and no reason. Truworths treats their customers like filth, like second class citizens who can easily be swept aside. This is unacceptable. I will be contacting Michael Mark and David Pfaff to relay my appalling experience to them.

I can not imagine that a retailer would treat their customers in such a way.I see that there are many other customers on here complaining about the same thing. At least honor your commitments, no one is trying to take advantage of you. We purchased a product that you advertised at a certain price and concluded payments. If this is not rectified in a suitable manner I will take to social media to broadcast my experience and call all my friends, family and followers to boycott Truworths.