1 reviews | Active since Aug 2017
worst branch at umlazi mega city
When i asked the girl to help with a shoe fit she had a bad attitude as if it wasnt her job. When i told the manager about it i was dissapointed because he took her side. I wont be returning there ever again.
Thank you for informing us of your recent experience and for giving us the opportunity to address this matter for you.
At Truworths we strive to offer our customers service that consistently meets and exceed our standards of excellence.
As the service described in your post is completely unacceptable, we deemed it necessary to escalate this matter to the relevant Store Manager to investigate and attend to.
We believe that the Manager has been in contact with you in order to address your concerns, and that the matter has been acceptably attended to. We however still wish to apologise to you for any inconvenience caused, and the manner in which you felt on that particular day.
Kind regards,
Truworths Online Team
Thank you for informing us of your recent experience and for giving us the opportunity to address this matter for you.
At Truworths we strive to offer our customers service that consistently meets and exceed our standards of excellence.
As the service described in your post is completely unacceptable, we deemed it necessary to escalate this matter to the relevant Store Manager to investigate and attend to.
We believe that the Manager has been in contact with you in order to address your concerns, and that the matter has been acceptably attended to. We however still wish to apologise to you for any inconvenience caused, and the manner in which you felt on that particular day.
Kind regards,
Truworths Online Team