jF
john F

1 reviews | Active since Sept 2016

05 Sept 2016, 14:59

world class service Tesroy

<p> I would like extend my thankfulnes to Tesroy for the world class service I receive each and everytime, especially the last one. I wanna commend you on your hard work and dedication to great customer service. You are everything I want when receiving exceptional customer service and you do you're job with absolute pride and enthusiasm. I admire and respect that, as such, you're an inspiration to me. Thank you for going out of your way to assure that I receive my jacket, after I received multiple SMS' saying that it has been sold out. And because of you, I heavily consider opening my own account.</p> <p> </p> <p>You know you are good when you're colleagues and others speak highly of you. Keep it up Tesroy and once again thank you, you're service surely don't go unnotced. You're a great asset to any company.</p>

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Replies (1)
Truworths
Truworths's reply12 Sept 2016, 09:23
Official

Thank you for notifying us of the outstanding service that you received.

At Truworths, we pride ourselves on excellence and delivering customer service of an international standard.

It is always gratifying to be able to pass the compliment back to the deserving recipient and we were delighted to hear that the consultant was able to assist you professionally and effortlessly going the extra mile to make your shopping experience with us commendable and memorable.

We will be sure to let the consultant and his management team, know that he has met and exceeded your expectations.

We would like to thank you for your long-standing support of our company and we look forward to having you as a customer for many more years to come.

Yours in fashion,

Truworths Online Team