WHO LEAVES A SECURITY TAG ON A BOUGHT ITEM

Firstly, I ordered a jacket online because I didn't have time to drive to every Truworths in my location to see if they do have the jacket. It would've also been great if they did say more or less how many days it will take shipping wise. Needless to say, it arrived 2-3 days after I ordered it, which is great.

What wasn't great is the fact that you didn't even put my address on properly for the shipping company. I had to phone them numerous times and after about 8 times of holding I got put through to someone that contacted the driver so that he knew where to go. I was super ****ed when I took out the jacket because the SECURITY TAG was still on. How the hell do you ship something with the security tag still on?! I didn't have time after work to go to a Truworths to get the tag off, so I couldn't wear my jacket over the weekend like planned. Most stores were closed and the ones that weren't couldn't get the tag off. The material on the inside of the jacket got damaged/torn due to the stores trying to get the tag off. You are unprofessional. It's also humiliating to go from store to store and get asked if I didn't just ***** the jacket, even though I had the payment slip with the jacket the whole time.

GET ANOTHER COURIER SERVICE AS WELL