1 reviews | Active since May 2011
What the hell, return the product but get less money back
<p>Bought a jersey for my mother, we're to small, return it back to truworths. There were no bigger size so return I, yes they don't want to give money cash back ask for card for refund. So already costing me the bank fees but what I see is really.</p> <p>Return it Wednesday, money only reflecting today in my account, and how do you explain the jersey cost 399 so that is the amount that needs to be refunded but the amount reflecting is 312.21ents.</p> <p> </p> <p>Truworths place that jersey back shelve selling for 399 not 312.21cents.</p> <p> </p> <p>Sorry either get your act straight or pay cash out. I will definitely go tomorrow to greenstone and ask what the hell is going on </p>
Thank you for your post.
We are concerned to hear about the views expressed in your post and sincerely apologise for any upset that may have been caused to you.
We immediately escalated this matter to the relevant Store Manager to investigate. We regret that we have been unsuccessful in our attempts to get in touch with you and have, in the interim, liaised with you via email in this regard.
Please feel free to contact us on *** or via email to *** in order to resolve your enquiry.
Regards,
Truworths Online Team
Thank you for your post.
We are concerned to hear about the views expressed in your post and sincerely apologise for any upset that may have been caused to you.
We immediately escalated this matter to the relevant Store Manager to investigate. We regret that we have been unsuccessful in our attempts to get in touch with you and have, in the interim, liaised with you via email in this regard.
Please feel free to contact us on *** or via email to *** in order to resolve your enquiry.
Regards,
Truworths Online Team
