TP
Tania P

1 reviews | Active since Jun 2009

16 Mar 2015, 15:21

WELL DONE!

My wallet was ****** recently. I called all the stores' call centres with which i have an account to block my cards before they were used. This was on a Sunday afternoon.<br> <br> I commend Truworths for giving me the best service out of all those call centres. The most user friendly call Centre and (unfortunately cant remember her name) a very professional agent.<br> <br> Congratulations!

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Replies (1)
Truworths
Truworths's reply18 Mar 2015, 15:51
Official
Hello tlptlp,

Thank you for the compliment!

At Truworths, we pride ourselves on excellence and providing customer service of international standards. We also take our customers protection and credit safety very seriously.

We are pleased to read that one of our employees was able to attend to your query, by assisting you efficiently and professionally. We will be sure to pass your compliment on to the worthy recipient for upholding our high service standards.

We are delighted that we have been able to meet and exceed your expectations. Thank you once again for the positive feedback and we look forward to your continued support for many years to come.

Please do not hesitate to contact us directly on ***, or send an e-mail to *** should you have any feedback or suggestions.

Yours in fashion,
Charmaine