1 reviews | Active since Jun 2020
VERY POOR ONLINE TRUWORTHS SERVICES
I HAVE ORDERED ONLINE THE 27 JANUARY AND EXPECTED THE DELIVERY IN 3 BUSINESS DAYS, ORDER o***. AND o***. ME DELIVERY ADRESS WAS TYPED MIDDELBURG MPUMALANGA 1050. SO NOW THEY DIVIDED THAT ORDERS UP IN 7 PACKAGES AND KEEPS ON DELIVERING TO MIDDELBURG EASTERN CAPE.
I HAVE PHONE NUMEROUS PEOPLE IN CALL CENTRES, SPOKE TO ONLINE AND THEIR MANAGERS AND YOU WONT BELIEVE IT TODAY THE 11FEB (ONE DAY BEFORE A WEDDING - REASON WHY I ORDERED) THE PACKAGES IS AGAIN DELIVERED TO EASTERN CAPE.
CAN I CANCEL NO MAM IT WAS A CASH SALE. WELL WOULD YOU SEND ME A VOUCHER SO THAT I CAN GO BUY SOMETHING FOR THE WEDDING TOMORROW NO MAM WE DONT DO THAT.
SO NOW I NEED TO GO BUY CLOTHES AGAIN BECAUSE TRUWORTHS IS USELESS AND CANT SEEM TO SOLVE THE ADRESS PROBLEM THEY CAUSED.
WHAT ABOUT CUSTOMER SATISFACTION. E-MAIL JUST GET IGNORED, MANAGER ALWAYS IN A MEETING AND HERE I SIT WITH A +/- R 4000 ORDER JUST GONE.
THIS IS FOR SURE MY LAST PURCHASE FROM TRUWORTHS.
