LD
Lucy D
1 reviews | Active since Feb 2023
14 Feb 2023, 09:24
VERY BAD SERVICE
24/11/2022 I WENT TO TRUWORTHS KING SHAKA ST. KWADUKUZA AND BOUGHT A SPORTS BAG WHICH WAS ON PROMOTION TO GET R150 FASHION VOUCHER, UP TILL TODAY I HVE BEEN SENT FROM PILLAR TO POST QUERYING THAT VOUCHER WHICH I DID NOT RECEIVE. THE MANAGER KEEP ON SAYING I MUST COME TOMORROW HEAD OFFICE IS NOT RESPONDING. I HAVE LEFT MY DETAILS TEN TIMES BUT NOBODY PHONED ME. I AM DISSAPPOINTED WITH THEIR SERVICE
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Truworths's replyOfficial
27 Feb 2023, 16:46Dear Lucy,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Truworths's reply27 Feb 2023, 16:46
Official
Dear Lucy,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service