Utterly Poor Service from Truworths

Due to unforeseen circumstance my Truworths account got behind with +- 1 months. I made payments to my Truworths account via eft each and every month. On the 09 January 2025 I made a payment via eft into Truworths account for the amount of R500.00. I have forwarded the POP to Truworths and I was informed that the account is wrong where I paid it in but no effort was made to assist me in this regard, maybe it was my old Truworths account, I am not sure.

When you speak to the consultants, they are not helpful, and they make if you are a ********. It does not even help you email them, as they do not even have the decency to answer you back on the email.

But the thing they do very well is to list you on the credit burau. Even if you still keep paying your account, they do not care they just list you again as a late payer and you pay on time.

I give you 24 hours to get my account sorted out and to allocate my amount of R500.00 towards my account and update my credit burau as well as my payment history or I WILL go to all mayor newspapers with all my proof.