DM
Dawie M
1 reviews | Active since Dec 2012
15 Dec 2017, 22:03
Useless!
Literally double paid my account now and atill being harassed to pay!! Check your systems and update payments made!!!!!!!
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Replies (2)
Truworths's replyOfficial
22 Dec 2017, 11:23Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. However, when customers do not meet their full payment commitments, additional charges are incurred. As a preventative measure various forms of communications are automatically generated as a reminder to bring your account up to date and ensure your credit record remains in good standard.
We can assure you that we take credit granting very seriously and all practices are within the governance of the appropriate acts.
We are however pleased to confirm that the total amount currently due on the account has in the meantime been settled, and you may now once again enjoy all the benefits of being a Truworths account holder.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply22 Dec 2017, 11:23
Official
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. However, when customers do not meet their full payment commitments, additional charges are incurred. As a preventative measure various forms of communications are automatically generated as a reminder to bring your account up to date and ensure your credit record remains in good standard.
We can assure you that we take credit granting very seriously and all practices are within the governance of the appropriate acts.
We are however pleased to confirm that the total amount currently due on the account has in the meantime been settled, and you may now once again enjoy all the benefits of being a Truworths account holder.
Kind regards,
Truworths Online Team
Best regards,
DM
Dawie M's updateReviewer Update
22 Dec 2017, 12:39I did meet the deadline. Blame your own lack of competency! I’m riddled with disappointment on how this was handled.
DM
Dawie M's update22 Dec 2017, 12:39
Reviewer Update
I did meet the deadline. Blame your own lack of competency! I’m riddled with disappointment on how this was handled.