MM
Mamtshato M
1 reviews | Active since Apr 2019
03 Sept 2019, 08:41
Upset
I had a truworths account many many years ago which I paid up and I closed know I want to apply for credit and my credit score is affected by truworths, that j have paid up and dont have an account with them anymore I have been trying to sort this out but it seems like j get sent pillar to post with no luck no one seems to know how to sort this out. Now some of the things I want to do I can't all because no one is willing to assist. And get my name cleared.
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Replies (2)
Truworths's replyOfficial
03 Sept 2019, 08:51We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply03 Sept 2019, 08:51
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
04 Sept 2019, 15:41 Thank you for your post.
We acknowledge your frustration in this regard and escalated your concerns to the relevant Management.
We can confirm that one of our consultants has been in contact with you to address your concerns and can further confirm that this matter has been resolved.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
We acknowledge your frustration in this regard and escalated your concerns to the relevant Management.
We can confirm that one of our consultants has been in contact with you to address your concerns and can further confirm that this matter has been resolved.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Truworths's reply04 Sept 2019, 15:41
Official
Thank you for your post.
We acknowledge your frustration in this regard and escalated your concerns to the relevant Management.
We can confirm that one of our consultants has been in contact with you to address your concerns and can further confirm that this matter has been resolved.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
We acknowledge your frustration in this regard and escalated your concerns to the relevant Management.
We can confirm that one of our consultants has been in contact with you to address your concerns and can further confirm that this matter has been resolved.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team