MI
Marie I
1 reviews | Active since Apr 2019
18 Nov 2021, 16:35
Unwarranted marketing and sending statements when not having shopped at Truworths for more than 15 years.
I would like to know why all of a sudden after more than 15 years of not using a Truworths card, I start receiving marketing messages from the following number : 27 ***, plus supposed statements that I refuse to open because they aske for my ID number. I repeat, I haven't use a Truworths account for more than15 years, and all of a sudden , the last two months I receive communication out of the blue. Kindly stop those non required marketing messages and stop sending statements when I haven't been to any of your retail magazine for all those years. I don't even have a card anymore. This is totally unacceptable.
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Replies (2)MI
Marie I's updateReviewer Update
18 Nov 2021, 16:54Thank you for your prompt response.
MI
Marie I's update18 Nov 2021, 16:54
Reviewer Update
Thank you for your prompt response.
MI
Marie I's updateReviewer Update
19 Nov 2021, 15:34Hello. Thank you so much for your prompt feedback. It's much appreciated. As my account is for some reason still not closed, I will go to the Truworths in Paarl and close it permanently. Kind Regards. Marie.
MI
Marie I's update19 Nov 2021, 15:34
Reviewer Update
Hello. Thank you so much for your prompt feedback. It's much appreciated. As my account is for some reason still not closed, I will go to the Truworths in Paarl and close it permanently. Kind Regards. Marie.
