bB
brigathome B
1 reviews | Active since Nov 2016
26 Jul 2019, 11:47
unsolicited phone calls driving me INSANE!
I am SO tired of seeing your endless calls coming in on my phone (despite blocking your number on Truecaller) and having asked you to STOP CALLING ME as I DO NOT have an account with you. Your call centre agent mentioned the name of the person who had added me as a contact and assured me that my details would be removed, but here we are days later, still getting 3-5 calls PER DAY.
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
04 Aug 2019, 13:58 Thank you for your post.
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department to address.
We were informed that your contact number has been removed, and these changes take up 24-48 hours to take effect. We can further confirm this matter has been resolved.
We sincerely apologise for any inconvenience caused as a matter of this and believe that we were able to acceptably attend to your concerns raised.
Should you require any further assistance please contact us directly on *** or via email ***
Yours in service,
Truworths Online Team
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department to address.
We were informed that your contact number has been removed, and these changes take up 24-48 hours to take effect. We can further confirm this matter has been resolved.
We sincerely apologise for any inconvenience caused as a matter of this and believe that we were able to acceptably attend to your concerns raised.
Should you require any further assistance please contact us directly on *** or via email ***
Yours in service,
Truworths Online Team
Truworths's reply04 Aug 2019, 13:58
Official
Thank you for your post.
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department to address.
We were informed that your contact number has been removed, and these changes take up 24-48 hours to take effect. We can further confirm this matter has been resolved.
We sincerely apologise for any inconvenience caused as a matter of this and believe that we were able to acceptably attend to your concerns raised.
Should you require any further assistance please contact us directly on *** or via email ***
Yours in service,
Truworths Online Team
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department to address.
We were informed that your contact number has been removed, and these changes take up 24-48 hours to take effect. We can further confirm this matter has been resolved.
We sincerely apologise for any inconvenience caused as a matter of this and believe that we were able to acceptably attend to your concerns raised.
Should you require any further assistance please contact us directly on *** or via email ***
Yours in service,
Truworths Online Team