RS
Rynier S

1 reviews | Active since Apr 2015

07 Jun 2018, 11:08

************ business practice.

They send me an unwanted SMS. I have no idea where they got my number. I have never and NEVER will I support this business. Instead of having the normal reply stop to opt out. You have to phone their effing call centre to get off their phone list. Now I have to waste my time and money to get off a list I never wanted to be on. I wish I could get hold of whoever's bright idea that was.

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Replies (1)
Truworths
Truworths's reply07 Jun 2018, 16:04
Official

Thank you for your post and allowing us the opportunity to respond.

We acknowledge your frustration regarding this matter and wish to apologise for any inconvenience or upset caused, as it was not our intention to do so.

We confirm that your details have been removed from our database, as per your request, and that you should no longer receive any further communication from Truworths.

Please accept our sincerest apologies for any frustration caused. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.

Yours sincerely,

Truworths Online Team