1 reviews | Active since Sept 2016

13 Sept 2016, 11:27

Unreliable delivery service!!!

<p>So 2 weeks ago I order a birthday dress for my niece via the delivery service with the intention it will be delivered in time.Her birthday was the 8th of September and I ordered the dress a week before that.She stays in Kimberley so thought it will be a lot easier for Truworths to deliver the dress but guess what THEY DID NOT!!!!I paid R40 for delivery and still waiting.I will never again buy from Truworths again!!!!!I'm furious!!!!!!</p>

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Replies (1)
Truworths
Truworths's reply20 Sept 2016, 16:41
Official

We are concerned to read of your experience with our Fashion Delivery Service and we sincerely apologize in this regard.

We have attempted to contact you on the number provided in your post, but were unsuccessful in our attempts.

We kindly request that you contact us on *** or via email on *** in order for us to investigate and resolve this matter for you.

Kindest regards,

Truworths Online Team