RH
Ronel H

1 reviews | Active since Jul 2011

13 Feb 2023, 08:21

Unprofessional and rude!

Absolutely unskilled rude agents. Manager dropped the call on my while I was trying to explain the reason for my complaint.

0
Replies (1)
Truworths
Truworths's reply27 Feb 2023, 16:08
Official
Dear Ronel,

Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback.  We have arranged for our Collection manager to get in contact with you, in order to resolve. 

Regards

Truworths Customer Service