NM
Ndileka M
1 reviews | Active since Nov 2018
16 Oct 2019, 14:41
unknown debt to Truworths
Early this year DMC send messages and telephonically contacted me with regards to a debt that i dont have with Truworths. I was later contacted byTruworsts represent to clear the debt as been a mistake thati should ignore but now this unknown debt is against my credit and name. Its had increased. Truworths should clear my name and send me a clearance letter
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Replies (4)
Truworths's replyOfficial
16 Oct 2019, 16:04We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply16 Oct 2019, 16:04
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
17 Oct 2019, 08:18Thank you for your post.
We acknowledge your frustration and escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
We acknowledge your frustration and escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
Truworths's reply17 Oct 2019, 08:18
Official
Thank you for your post.
We acknowledge your frustration and escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
We acknowledge your frustration and escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
NM
Ndileka M's updateReviewer Update
17 Oct 2019, 09:05received a call from *** from Truworths stating that they will clear my name and se nd a request to DMC as well. As it a miscommunication. I wont relax until they clear my credit profile and send me a clearance letter.
NM
Ndileka M's update17 Oct 2019, 09:05
Reviewer Update
received a call from *** from Truworths stating that they will clear my name and se nd a request to DMC as well. As it a miscommunication. I wont relax until they clear my credit profile and send me a clearance letter.
NM
Ndileka M's updateReviewer Update
17 Oct 2019, 10:51the clearance letter its very vague. Its does not include my full names and surnames, ID numbers AND contact numberS. I wont allow to be treated like this its an insult to my reputation. Please rectify properly as it does not have weight this vague letter.
NM
Ndileka M's update17 Oct 2019, 10:51
Reviewer Update
the clearance letter its very vague. Its does not include my full names and surnames, ID numbers AND contact numberS. I wont allow to be treated like this its an insult to my reputation. Please rectify properly as it does not have weight this vague letter.