EJ
Elinah J

1 reviews | Active since Oct 2023

08 Dec 2023, 05:48

Unjust Customer Service

Good day,

I am writing this email with great dissatisfaction with the customer service I received at Truworths Branch in Protea Glen.

Discriminated against by a Store Manager whom was rude and provided me with the worst service ever. I laid a complaint with the head office but till today no response as to how I’ll be compensated for the inconvenience and unjustness.

I am a customer and I deserve to be treated like one, not like some 10year old.

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Replies (1)
EJ
Elinah J's update08 Dec 2023, 07:59
Reviewer Update
How long will the “escalation of my complaint to the relevant management team to investigate and address accordingly” take?