EJ
Elinah J
1 reviews | Active since Oct 2023
08 Dec 2023, 05:48
Unjust Customer Service
Good day,
I am writing this email with great dissatisfaction with the customer service I received at Truworths Branch in Protea Glen.
Discriminated against by a Store Manager whom was rude and provided me with the worst service ever. I laid a complaint with the head office but till today no response as to how I’ll be compensated for the inconvenience and unjustness.
I am a customer and I deserve to be treated like one, not like some 10year old.
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Replies (1)EJ
Elinah J's updateReviewer Update
08 Dec 2023, 07:59How long will the “escalation of my complaint to the relevant management team to investigate and address accordingly” take?
EJ
Elinah J's update08 Dec 2023, 07:59
Reviewer Update
How long will the “escalation of my complaint to the relevant management team to investigate and address accordingly” take?
