1 reviews | Active since Feb 2016
Unhelpful service consultants
Pathetic service from customer care consultants. I will be closing this account.
Thank you for affording us the opportunity to assist you with the concerns you have raised.
At Truworths, we strive to provide our customers with an effortless shopping experience. We were therefore concerned to read of your experience with your recent Fashion Delivery order.
We acknowledge your frustration regarding the way in which your mentioned order has been attended to, and has therefore investigated your concerns raised.
We are pleased that this matter has in the interim been resolved, and that you were subsequently able to purchase the required pair of shoes.
We wish to sincerely apologise to you for any inconvenience caused as a result of this matter and hope that we have acceptably addressed your concerns raised.
Sincere apologies,
Truworths Online Team
Thank you for affording us the opportunity to assist you with the concerns you have raised.
At Truworths, we strive to provide our customers with an effortless shopping experience. We were therefore concerned to read of your experience with your recent Fashion Delivery order.
We acknowledge your frustration regarding the way in which your mentioned order has been attended to, and has therefore investigated your concerns raised.
We are pleased that this matter has in the interim been resolved, and that you were subsequently able to purchase the required pair of shoes.
We wish to sincerely apologise to you for any inconvenience caused as a result of this matter and hope that we have acceptably addressed your concerns raised.
Sincere apologies,
Truworths Online Team