unhappy customer
<p>Lastyear december i went to truworths cresta mall to buy black jean.it was there on floor,when i went to pay i was told they are not selling those jegging jeans they must go back to warehouse. Today in february i went back to check if they hve brought another stock perhaps.the jean jeggins were there"happy".when i went to pay i was told the same story"no mam this cant be sold.wht the hell?why do u keep things in te store if you cant sell them to the customer?truworths cresta is the worst store ever!</p>
Thank for your bringing your concerns to our attention and allowing us the opportunity to respond.
When visiting our stores, we always want our customers to have an effortless shopping experience, where they are assisted by our passionate and professional staff. It is concerning to hear that after your initial experience, the items were not removed from our rails.
We immediately brought this matter to the attention of the Store Manager and confirm that the items were subsequently removed from the shop floor. He has further apologized on behalf of the store for you once again having experienced this.
Whilst we were unable to reach you on the contact number provided. We wish to thank you for the alerting us of this and sincerely apologize for the inconvenience caused.
You are welcome to contact us on *** or via email on ***, should you have any further, comments, suggestions or inquiries.
Yours in service,
Truworths Online Team
Thank for your bringing your concerns to our attention and allowing us the opportunity to respond.
When visiting our stores, we always want our customers to have an effortless shopping experience, where they are assisted by our passionate and professional staff. It is concerning to hear that after your initial experience, the items were not removed from our rails.
We immediately brought this matter to the attention of the Store Manager and confirm that the items were subsequently removed from the shop floor. He has further apologized on behalf of the store for you once again having experienced this.
Whilst we were unable to reach you on the contact number provided. We wish to thank you for the alerting us of this and sincerely apologize for the inconvenience caused.
You are welcome to contact us on *** or via email on ***, should you have any further, comments, suggestions or inquiries.
Yours in service,
Truworths Online Team
Thank for your bringing your concerns to our attention and allowing us the opportunity to respond.
When visiting our stores, we always want our customers to have an effortless shopping experience, where they are assisted by our passionate and professional staff. It is concerning to hear that after your initial experience, the items were not removed from our rails.
We immediately brought this matter to the attention of the Store Manager and confirm that the items were subsequently removed from the shop floor. He has further apologized on behalf of the store for you once again having experienced this.
Whilst we were unable to reach you on the contact number provided. We wish to thank you for the alerting us of this and sincerely apologize for the inconvenience caused.
You are welcome to contact us on *** or via email on ***, should you have any further, comments, suggestions or inquiries.
Yours in service,
Truworths Online Team
Thank for your bringing your concerns to our attention and allowing us the opportunity to respond.
When visiting our stores, we always want our customers to have an effortless shopping experience, where they are assisted by our passionate and professional staff. It is concerning to hear that after your initial experience, the items were not removed from our rails.
We immediately brought this matter to the attention of the Store Manager and confirm that the items were subsequently removed from the shop floor. He has further apologized on behalf of the store for you once again having experienced this.
Whilst we were unable to reach you on the contact number provided. We wish to thank you for the alerting us of this and sincerely apologize for the inconvenience caused.
You are welcome to contact us on *** or via email on ***, should you have any further, comments, suggestions or inquiries.
Yours in service,
Truworths Online Team