TM
Tabittah M

1 reviews | Active since Oct 2021

17 Jan 2022, 11:09

UNHappy customer

I am a customer with above retailer,I pay regularly....however I feel undervalued. And this not asking unreasonable requests . My account is restricted ,I opened my account mid 2017,yet when I missed one payment I am treated very badly . I saw that they would reach out privately ,however have not received even an sms. I may just cancel my account once I have paid in full and this coming from mixed reacted responses

0
Replies (1)
Truworths
Truworths's reply17 Jan 2022, 15:34
Official
Hi  Tabittah, 
 
Thank you for your post. We can confirm that our Customer Service Team has been in touch with you regarding your concerns raised. 

Please accept our sincere apologies for any inconvenience and upset caused.
 
Kind regards,
  
Truworths Online Team