kM
kaylene M

1 reviews | Active since Oct 2014

04 Oct 2019, 18:24

Unfortunately unprofessionalism should not be tolerated.

Second bad review on truworths greenacres in less than a month. Customer complains about 2 tellers on the que and lady at teller working on teller 9 on the 04 Oct at 18h00 says unfortunately... anyway the lady leaves the shop and teller 9 starts making fun of the lady that complained. The only phrase you hear from thereon is unfortunately. She came to do an override and chanted unfortunately while busy. I could have been the lady that was being made fun of

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Replies (1)
Truworths
Truworths's reply08 Oct 2019, 15:54
Official
Thank you for your post and affording us the opportunity to respond.

Please accept our sincerest apologies for the situation which had occurred upon your visit to our Greenacres store.

We can confirm that store management has been in contact with you to adequately resolve your query.

Should you have any questions or feedback, do not hesitate to contact us directly on *** or via email at ***.

Kind regards,

Truworths Online Team