Unfair Bureau Listing

During October, I received a phone call from cape Town from 3 call centre agents asking me to verify my ID number, the first consulted I refused and asked him to please send me an email if there is anything I need to know. a few minutes later another consultant called and that is when I found out that there was a **********ly account opened in my name. the account was opened and used in Khayelitsha. I kindly asked her to assist me with how I can rectify this doing, and she hanged up on me. This was during exams so I asked my home to go and enquire at Westgate, where my mom did not get help because they needed an ID copy, which didn’t make sense. I got another call from Cape Town and I got help, and was told I will get a further call from the ***** department which did not happen. On 02/11/2017, was trying to upgrade my cell phone account and to my awareness I was listed by Truworths. I’m am disgusted by this because I’ve been to Westgate and all I got was I will receive a call, they very relaxed and don’t even notify me that I am listed, until I went to Truworths Northgate that explained and printed me a slip of the account number and the amount I owe. they should be procedures put in place when opening an account, there is no way one can open an account with a n ID that is not of her own and you cannot pick it up, firstly they picture should give off the first clue. retail cannot give out credit and not have rigid procedure for such. I am currently wrongfully listed, in an accounting field, which gives reasons to no responds to all job application I have send. Kind fix this.

Kind Regards, Mamocha Mabatho